Enjoy reading what our customers are saying about us!
I have had to use these guys a couple times this summer. Every time I've called I've talked to Billie and let me say get customer service is on point, very knowledgeable and attentive to details. Has always had someone right out to me in a timely manner. James was my tech and he was awesome as well. Very detail oriented when going over my system and informing me. I wouldn't use anybody else ever again.
Great company and employees. Had parts in stock quicker than anyone around. Guys went out of there way to get my ac going and clean and fixed some hole without asking just did on there own. Great experience. Awesome work ethic and very professional. Highly recommend this company for any work.
We came home from work today to find that our a/c wasn’t working. James provided us with fast, friendly and exceptional service! Top notch business that we will continue to use for all of our heating & cooling needs in the future. Thanks again James!
I am very satisfied with All Star Heating and Cooling, beginning with Ben, my first contact who put James in contact with me. James came to my house on Sunday morning and gave me all the information on a new A/C unit. He was on time, friendly and very efficient. David and Stephen showed up bright and early on Monday morning ready to get to work. They explained what they were going to do and what to expect during the time they would be here. They were also friendly and very efficient. Overall it was a pleasant experience and I will recommend them to anyone who needs repairs or new installation. I give them five plus stars!!
We just had all Star heating and cooling install our New Lennox heat pump. Dave C. And Alex were at our house at the time they promised. The job was completed efficiently and professionally, and they did a thorough cleanup after the work.. the price was reasonable and I would highly recommend this company for any heating or cooling work you need done. Kudos to Dave for explaining the entire process beforehand and giving us all the options to choose from. will definitely call on this company whenever I have a need for service or anything regarding HVAC!!!
David C. was prompt, professional and very knowledgeable. I made some adjustments to the original plans based on his recommendation, which I am very pleased with. He and Alek C. did a great job of installing the components. They were prompt, professional and always available to answer any questions I had as we went through the process. Thanks so much!
Matt arrived quickly and finished within the hour! So glad All Star AC offers after hour care! Everything is working good as new. He even did something that should stop the problem from happening again 🙌 hopefully it works! Overall, great, honest service.
There are a lot of great things I can say about our experience with All Star Heating & Cooling. For example, they were the only ac company I contacted that had a real person answering the phone on a weekend. Within minutes a tech contacted me and within an hour he was at my home. The issue was diagnosed quickly and before long we had cold air running again. But that’s not the end of the story. There were a few problems. There was an issue with the part and a concern with being billed for the part while it was under warranty. When made aware of my concerns, the owner reached out to me for further information. I couldn’t help but be impressed with his determination to resolve the issues. And resolve the issues, he did. While most businesses placate their customers, All Star went above and beyond to do the right thing. I’ve always believed that the true measure of a company is how problems are handled. By this standard, All Star is a five-Star business. They have earned my trust and I will be a customer for life.
My mother whom is 80 yrs old had a new HVAC system installed a few months ago. The system installed is a very good system. However, there were issue regarding the install. The owner, Mr. Hill contacted me wanting to resolve the issues which is scheduled to be worked on next week. I will be more then happy to change this review once the issues have been resolved.
Anytime we’ve had an issue with our a/c this company has sent someone out stat and had it fixed within a half hour! They’re pricing is low compared to most companies these days but quality is superior! I recommend them to everyone who needs any kind of air conditioning needs. We appreciate how timely and friendly anyone they’ve sent our way have been!